So what is it like to work every day with people who are experiencing a crisis? Jeannette Lotzer and Lakita Richardson are both crisis workers at Coleman. They love it. In fact, Jeannette loves it so much she kept telling me she could do this until she was 70. Jeannette had worked as a case manager for the past 13 years and was very excited when she was offered the chance to become a crisis worker both at the We Care Regional Crisis Center and also in emergency rooms at hospi